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Business: News and opinion from across Yorkshire

Jeweller Raises Sparkling 20,000 For Children's Hospice Which Cared For His Baby Son
A gem of a jewellery shop owner has raised a sparkling £20,000 for a children's hospice which looked after his baby son. The latest £1,700 injection of cash came after Liam McQuaid, who…
Liam McQuaid is pictured with staff members Ceri and Deborah with the items donated to the Martin House Hospice auction
£1=1.2146 EUR, 1.6783 USD
FTSE 1006681.76,6681.76,6681.76,6681.76,6681.76,6681.76,6681.76,6687.52,6682.21,6677.34,6669.9,6672.29,6677.56,6671.06,6677.71,6674.74,6674.74,6674.74,6674.74,6674.74,6674.74,6674.74,6674.74,6674.74High:6677.71
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NASDAQ4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4161.458,4139.966,4142.242,4143.922,4138.86,4130.719,4129.163,4126.967,4126.967,4126.967,4126.967,4126.967High:4161.458
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NIKKEI14475.3,14506.5,14470.54,14459.65,14502.94,14502.06,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27,14546.27High:14546.27
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Yorkshire Times AdvertisingYorkshire Times Charity of the Year 2014
Liam McQuaid is pictured with staff members Ceri and Deborah with the items donated to the Martin House Hospice auction
Liam McQuaid is pictured with staff members Ceri and Deborah with the items donated to the Martin House Hospice auction
A gem of a jewellery shop owner has raised a sparkling £20,000 for a children's hospice which looked after his baby son.

The latest £1,700 injection of cash came after Liam McQuaid,…
more...
Steve Phillip
7 Tips To Promote Your Business Well At Your Next B2B Event
By Steve Phillip
Social Media Expert
Sanding photo by Matthew Hutchinson
Sanding photo by Matthew Hutchinson
Business to business exhibitions and events can be a great way for you to raise your brand profile and meet potential new clients and business partners. However, how can attending such events also…

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Wed 23rd Apr, 2014 | 2:46pm

We'd Rather Work For Our Teacher

Corin's classroom photo by redjar
Corin's classroom photo by redjar
Workers in Yorkshire would prefer to work for a 41-year-old married woman with children who reminds them of their teacher, according to new research out today from Amway, the world's leading…

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Sun 20th Apr, 2014 | 8:46am

Train Companies Receiving Billions In Taxpayers' Support


Commenting on today's (Wednesday) report by the Office of Rail Regulation, which reveals that the UK rail industry received over £4bn in government support last year, TUC General Secretary…

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Wed 16th Apr, 2014 | 2:58pm

Workplace Compensation Claims Have Dropped By 50 Per Cent

photo by clagnut
photo by clagnut
Workplace compensation cases have fallen by more than 50 per cent in the last decade, reveals a new joint report published today (Wednesday) by the TUC and the Association of Personal Injury…

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Wed 16th Apr, 2014 | 9:01am

Small Businesses Urged To Spring Clean Their Finances

Photo by www.LendingMemo.com
Photo by www.LendingMemo.com
Small businesses are being urged to spring clean their finances after a raft of changes were introduced from April.

Dave Forrester who runs TaxAssist Accountants in Keighley said: "Small…

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Tue 15th Apr, 2014 | 4:31pm

New Partnership To Help Yorkshire Companies Do Business With China

Richard Ward & Bridget Pearson in Guangzhou, China
Richard Ward & Bridget Pearson in Guangzhou, China
Two Yorkshire entrepreneurs have set up a venture to help companies in the region import and export to China.

Richard Ward, originally from Halifax and now based in China, and Bridget Pearson,…

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Mon 14th Apr, 2014 | 5:21pm

Expanding Enterprise Led By Deaf People For Deaf People Moves To Barnsley

managing director Gohar Nisar (centre) with cameraman Bashir Ayub and presenter Sarah Millar
managing director Gohar Nisar (centre) with cameraman Bashir Ayub and presenter Sarah Millar
A pioneering healthcare communications enterprise, run mainly by deaf people, has opened new UK headquarters in Barnsley. Health Deafinitions is a not-for-profit organisation which designs and…

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Sun 13th Apr, 2014 | 9:56am

Workplace Pension Reforms Already Show Some Effect

Workplace pensions - we're in - photo by DWP
Workplace pensions - we're in - photo by DWP
Preliminary findings from new research commissioned by the Department for Work and Pensions provide an insight into the initial effects of the workplace pension reforms. The results point to a…

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Fri 11th Apr, 2014 | 8:26pm

Co-op Must Protect Jobs To Secure A Sustainable Future


Unite, Britain's biggest union, has urged the Co-op Bank to protect jobs to secure a sustainable and long-term recovery for the bank as it announces losses of £1.3 billion.

Unite national…

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Fri 11th Apr, 2014 | 2:53pm

Gangmaster Authority Move Hollow Promise From Government, Warns Unite


Britain's largest union, Unite expressed fears that the move of the Gangmasters Licensing Authority (GLA) to the Home Office announced by David Cameron (Wednesday 9 April) could dilute the…

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Thu 10th Apr, 2014 | 4:30pm

Andy Steele, Director 360 Chartered Accountants and 5Four Payroll Services
Your First Job?

A stock requirement analyst at Grandways Supermarket in Hull (otherwise known as a shelf stacker!).

How did you get into the career you're in?

I won a training contract at a mid tier firm of accountants in Hull and made it to partner level before I was 30. I left to set 360 up in 2010.

more...Wed 9th Apr, 2014 | 3:34pm
Michael Ham
What's Hot in Social Media...March
By Michael Ham
Social Media Expert

With the ever changing nature of the social media industry it can be hard to keep track of what's going on and so it's easy to fall behind. With that in mind...we have created a monthly round-up…

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Tue 8th Apr, 2014 | 10:51am

QED Wins Major Muslim Achievement Award


Dr Mohammed Ali, Chief Executive of QED (right) receiving the Uthman Dan Fodio for Community Development by Zaid AL-Rawni, Head of Communications, Islamic Relief (UK) at The Muslim News Awards for…

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Wed 2nd Apr, 2014 | 3:08pm

Plastic Bottle Wall Art - Made In Yorkshire

Stuart Jones with some prints
Stuart Jones with some prints
Innovative Eco-company Co2nscience.com, based in Bradford, Yorkshire are passionate about the planet and dedicated to innovation. Stuart Jones started the business because he wanted to find a…

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Tue 1st Apr, 2014 | 3:29pm

New Report Accuses Government Of Selling Royal Mail 'On The Cheap'

photo by Cristiano Betta
photo by Cristiano Betta
Unite, Britain's biggest union, accused the government of selling Royal Mail on the cheap following the publication of a damning report from the National Audit Office (NAO).

According to the NAO…

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Tue 1st Apr, 2014 | 12:41pm

Massive Boost For Charity In Countdown To Responsible Business Week

Responsible business KC helps students get technical at Hull TeenTech
Responsible business KC helps students get technical at Hull TeenTech
Some of the best known businesses in Yorkshire & Humber have donated 8821 hours in staff volunteering and raised over £180,000 for worthy causes in Yorkshire & Humber alone.

In the countdown…

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Sat 29th Mar, 2014 | 12:45pm

Online Recruiter wins 'Best Candidate Experience' At The Onrec Awards 2014

L-R Chris Coleman (Co-Founder), Vicky Nicholson (Client Coordinator), and Daniel Briggs (Head of Marketing
L-R Chris Coleman (Co-Founder), Vicky Nicholson (Client Coordinator), and Daniel Briggs (Head of Marketing
Online recruiter Blue Octopus have received yet another prestigious award for 'The Best Online Candidate Experience' at this year's Onrec Awards.

This is a massive achievement for the company…

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Thu 27th Mar, 2014 | 5:14pm

New Supermarket On World War Two Airbase


Yorkshire based Chartered Building Surveying Practice Linchpin Ltd, have been appointed to project manage the construction of a new £10M Retail Park and Booths Supermarket at Ringtail Retail…

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Wed 26th Mar, 2014 | 3:49pm

Companies In The Dark About Workplace Heating Laws

cold ass office photo by lara604
cold ass office photo by lara604
A startling number of managers and business owners don't know the laws regarding workplace temperatures, leading to confusion as to whether it's too hot or too cold for employees to work.

The…

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Wed 26th Mar, 2014 | 10:53am

WTC Hull & Humber Celebrates As The Siemens Dream Becomes A Reality

Dominic Ward
Dominic Ward
World Trade Centre directors, official partners and staff are celebrating the news that Siemens has finally committed to the city.

Dominic Ward, senior partner at Andrew Jackson Solicitors and a…

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Tue 25th Mar, 2014 | 3:53pm

Surprise Export Boom For New Yorkshire Business

Richard and Gwen Rymill
Richard and Gwen Rymill
Export sales have doubled turnover for Business Improvement Consultants, Smarter Business Processes over the last 6 months. Founder, Richard Rymill said, "we are currently experiencing growth…

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Tue 25th Mar, 2014 | 11:39am

6 Proven Actions You Must Undertake If You Want New Business From Social Media

Toe in the water photo by salim fadhley
Toe in the water photo by salim fadhley
If you don't want your competitors to leave you standing in their wake this year then you need to get serious about using social media in your business. If up until this point you've simply stuck…

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Mon 24th Mar, 2014 | 12:47pm

South Yorkshire Shapes Up With Workplace Challenge

Staff from Barnsley-based The Symphony Group
Staff from Barnsley-based The Symphony Group
A South Yorkshire initiative encouraging workers to become more active has been hailed a success.

The South Yorkshire Sport Workplace Challenge programme was launched on January 6 to get…

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Sat 22nd Mar, 2014 | 12:14pm

Leeds Businesswomen Anj Handa Nominated For The UK's Largest Diversity Awards


Anj Handa, a Director of People Help People, based in Leeds has been nominated for the Gender Role Model category at The 2014 National Diversity Awards.

Anj's background lies in Equality &…

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Fri 21st Mar, 2014 | 11:00am

Make Or Break Budget Must Focus On Investment, Exports & Energy

photo by Images_of_Money
photo by Images_of_Money
The CBI reiterated its call for the Chancellor to use his Budget to focus on boosting investment and exports to help build on the recovery and rebalance the economy. The leading business…

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Wed 19th Mar, 2014 | 8:05am

Energy storage: The key to a smarter grid

Can energy grids cope with higher demand and volatile supply

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23 Apr 2014 11:16 pm

Game-maker Zynga in widening loss

Troubled online game-maker Zynga reports a loss of $61m, as founder Mark Pincus steps down as chief product officer.

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23 Apr 2014 9:29 pm

Portuguese bond yield falls to 3.58%

Portugal's chances of exiting its three year bailout programme have risen after the sale of 10 year government debt fell to a record low of 3.75%.

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23 Apr 2014 5:24 pm

Amazon and HBO sign streaming deal

US customers of streaming service Amazon Prime will be able to stream such TV shows as The Sopranos and The Wire thanks to a new deal with subscription channel HBO.

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23 Apr 2014 2:56 pm

Bank raises UK growth forecast

The Bank of England raises its estimate of economic growth in the first quarter of the year and a CBI survey indicates robust growth in the manufacturing sector.

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23 Apr 2014 2:46 pm

Boeing revenues and deliveries rise

Boeing's revenues rise 8% to $20.5bn (12.2bn) in the first quarter, driven by an increase in commercial aircraft deliveries.

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23 Apr 2014 12:35 pm

Patisserie Valerie plans share sale

The owner of the Patisserie Valerie cafe chain becomes the latest firm to plan a stock market flotation, with its listing set to raise 33m.

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23 Apr 2014 11:16 am

Danger of London's 'hidden homes'

Thousands of people in London are living in hidden homes - often in disturbing conditions - because they cannot afford to live elsewhere.

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23 Apr 2014 10:21 am

VIDEO: How will US trade deal affect Japan?

US President Obama is embarking on a week-long tour of Asia, with the Trans-Pacific Partnership trade deal high on the agenda.

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23 Apr 2014 8:53 am

Australia to buy 58 new F-35 jets

Australia approves the purchase of 58 new F-35 fighter jets worth 12.4bn Australian dollars ($11.5bn; 6.8bn).

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23 Apr 2014 6:48 am

VIDEO: Pakistan mobile network auction

The BBC's Nosheen Abbas reports on Pakistan's first 3G and 4G auction and the boost it may give to the nation's economy.

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23 Apr 2014 12:53 am

Exam pressure: A tutor's eye view

Enter the world of the super tutor

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22 Apr 2014 11:19 pm

VIDEO: Money on wheels: Banking goes mobile

UK banks are expanding their use of mobile branches. Brian Milligan reports on the new banks on wheels.

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22 Apr 2014 11:02 pm

VIDEO: UK debt wall 'falling down'

The UK economy may be starting to recover, but the country's levels of debt still remain among the highest in the developed world.

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22 Apr 2014 7:20 pm

Firms warned on 'ridiculous' pay

Britain's top companies have been warned to exercise caution on executive pay by Vince Cable as they prepare to set next year's awards.

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22 Apr 2014 6:14 pm

Wetherby Businessman Launches Smartphone Interactive Jewellery


Nigel Townsend, of Townsend Fine Jewellers, is a Master Jeweller with over 30 years' of bespoke design and production experience. Over the recent years as the wearable technology arena has…

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Tue 22nd Apr, 2014 | 12:41pm

2.5bn Co-op Group Losses Should 'Sharpen' Minds Of The Need For Reform, Says Unite


Today's (Thursday 17 April) Co-op Group results should 'sharpen' minds and leave people in 'no doubt' of the need for reform to save jobs and secure the group's future, warned Britain's largest…

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Thu 17th Apr, 2014 | 10:29am

Yorkshire Cottages Dig Deep For The Dales

L-R Lindsay Wallace & David Sharrod from YDMT, Rachel Dudding, Anne Firth and Deborah Bower from Yorkshire Cottages, Leyburn
L-R Lindsay Wallace & David Sharrod from YDMT, Rachel Dudding, Anne Firth and Deborah Bower from Yorkshire Cottages, Leyburn
Charity support tops £14,000
Yorkshire Cottages, in partnership with Dales Holiday Cottages, has renewed its support for the Yorkshire Dales Millennium Trust (YDMT) with a donation of…

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Wed 16th Apr, 2014 | 9:45am

Co-op Group Workers Urge Board Members To Back Reform And Stop Politicking

Co-op Station Town Store
Co-op Station Town Store
Unite members working for the Co-operative Group have written to the group's regional board members urging them to back reform, warning that they see no viable 'plan B' and that the recent 'public…

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Tue 15th Apr, 2014 | 7:34pm

Connecting Enterprising Women And Girls Programme Launches With Exhibition

Lawnswood pupils who attended the event
Lawnswood pupils who attended the event
Twenty-five Yorkshire schoolgirls attended an inspirational day of talks and activities at Leeds Metropolitan University for a taster session of 2014's Connecting Enterprising Women (CEW) and…

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Tue 15th Apr, 2014 | 4:05pm

Why Most Professionals Are Rubbish At Sales

photo by decoded conference
photo by decoded conference
I'm going to suggest why most professionals are rubbish at sales. It's not because they have a poor product or service, it's not even because they are incompetent at presenting their expertise…

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Mon 14th Apr, 2014 | 2:36pm

Big Issue Invest's Corporate Social Venturing Challenge


The Big Issue, best known as the organisation that supports homeless people through the sale of its publication, also provides support for social businesses. The Big Issue Invest's Corporate…

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Sat 12th Apr, 2014 | 8:04am

Steeton Firm Rises up to Manorlands Challenge

Staff taking part in the BigK 10K
Staff taking part in the BigK 10K
Acorn Stairlifts, the Steeton-based stairlift manufacturer, has raised over £12,000 for the Sue Ryder Manorlands hospice in Oxenhope.

Almost doubling its total of £6,500 from last…

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Fri 11th Apr, 2014 | 4:56pm

TUC Hosts Seminar On What The UK Might Learn From China


With China set to become the largest economy in the world by 2016 and with South Korea spending five times as much as most EU countries on research and development, the TUC is hosting a seminar…

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Fri 11th Apr, 2014 | 2:36pm

Keighley Business Awards Record Number Of Entries

Harry Gration
Harry Gration
Keighley Business Awards is celebrating a strong number of entries as it gears up for nomination day on May 2.

Judging is currently taking place and nominations will be announced on the KBA…

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Wed 9th Apr, 2014 | 7:51pm

Why we're all too shy on social media

photo by Billy Rowlinson
photo by Billy Rowlinson
Inbound marketing - that's the new term. Yellow pages, newspaper and magazine advertising, cold calling, all the 'in your face' marketing methods are dying a death - apparently. But what happens…

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Wed 9th Apr, 2014 | 10:27am

RBS Accused Of 'Stealth Attack' On 44 Local Bank Branches


Unite, Britain's biggest union, has accused taxpayer owned Royal Bank of Scotland (RBS) of turning its back on local communities by embarking on a major 'stealth attack' on bank branches.

The…

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Thu 3rd Apr, 2014 | 2:42pm

Skipton Girls Get It Reet With A Bobby Dazzler Of A Business

Skipton Girls Young Enterprise winning team
Skipton Girls Young Enterprise winning team
A team from Skipton Girls High School proved they had Yorkshire enterprise through and through by winning the Craven stage of a national schools business competition.

The team fought off tough…

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Tue 1st Apr, 2014 | 4:58pm

Teams Are Stacking Up For The Leeds Mencap Apprentice Challenge

Jonny Acres Owner of Dots Printhaus together with Gemma Smith and Jo Duffield and Catherine Storey, Senior Fundraising Officer Leeds Mencap.
Jonny Acres Owner of Dots Printhaus together with Gemma Smith and Jo Duffield and Catherine Storey, Senior Fundraising Officer Leeds Mencap.
Eight teams are now going head-to-head in our Apprentice Challenge!

Leeds Mencap are thrilled that another team have thrown their hat into the ring and that two members from the team are scaling…

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Tue 1st Apr, 2014 | 3:14pm

Here's Why It Doesn't Matter If No One Likes Your Social Media Posts

ReTweet photo by Rosaura Ochua
ReTweet photo by Rosaura Ochua
Have you ever shared an article on social media that you were sure others would 'like' or have you written a blog and you were convinced that within hours people would comment on the points you…

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Mon 31st Mar, 2014 | 9:55am

Businesses Will Be Worse Off While Women Remain Rare In The Talent Pipeline

women in the boardroom. Photo by Victor1558
women in the boardroom. Photo by Victor1558
CMI (the Chartered Management Institute) has responded to the third annual progress report from Lord Davies of Abersoch on Women on Boards and the Cranfield University School of Management's…

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Fri 28th Mar, 2014 | 1:11pm

Clocking Up The Miles For Yorkshire Air Ambulance

L-R Andrew Edwards (Managing Director Dynamic Despatch), John Baxter (Paramedic YAA), Neale Jacobs (Operations Manager YAA)
L-R Andrew Edwards (Managing Director Dynamic Despatch), John Baxter (Paramedic YAA), Neale Jacobs (Operations Manager YAA)
A Yorkshire courier specialist is racking up the miles for a series of very special deliveries to keep Yorkshire's Air Ambulance on the move.

At the turn of the year the Leeds-based courier…

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Thu 27th Mar, 2014 | 4:34pm

UK's First University Business School Celebrates 50th Anniversary

Bradford University School of Management
Bradford University School of Management
The UK's first university business school, Bradford University School of Management, has celebrated its 50th anniversary at the House of Commons with more than 75 alumni from around the world and…

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Wed 26th Mar, 2014 | 11:42am

Siemens' Decision Will Boost Regional Supply Chain

Mark O'Reilly
Mark O'Reilly
Siemens' decision to go ahead with the construction of an offshore wind manufacturing plant in Hull will provide a significant boost to the region's offshore and marine engineering supply chain,…

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Tue 25th Mar, 2014 | 4:14pm

Michael Wright, director of Michael Wright Kitchens & Interiors and Yorkshire Heat Pumps
Michael Wright, a Yorkshire-based living and interiors expert, is director of Michael Wright Kitchens & Interiors and Yorkshire Heat Pumps, which are based just outside Harrogate and Ilkley at Blubberhouses.

What was your first job?

I've always been self-employed but my first and real venture was when I finished studying and I started to make furniture in my dad's garage for friends and family.

How did you get into the career that you're in?

I've always had an eye for design and knew that it was something I wanted to do from an early age. I decided that a course in 3D design would be essential and once I'd become familiar with designing and creating, I was able to grow my bespoke kitchens and interiors business - all thanks to word of mouth and strong recommendations. As the business expanded I moved into designing and managing whole house refurbishments where it made sense to start incorporating renewable energy - hence my latest venture - Yorkshire Heat Pumps.

more...Tue 25th Mar, 2014 | 11:59am

Businesses Recognise Benefits Of Age Diversity But Must Do More To Prepare For "4G" Future

photo by 8mm & Other Stuff
photo by 8mm & Other Stuff
New CIPD research finds that fears of intergenerational tensions have been over-egged

The UKCES' vision of a "4G" future where employees from four generations will work side by side for the…

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Mon 24th Mar, 2014 | 2:53pm

Students Bank On Their Monetary Policy In Bid For National Prize

 L-R Matthew Potts, Jacob Gibbs, Louis Walker and Joe Ball
L-R Matthew Potts, Jacob Gibbs, Louis Walker and Joe Ball
Four upper sixth students from The Grammar School at Leeds (GSAL) aim to be on the money when they bid for the top prize in a national economics competition.

The team is competing in the Bank of…

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Sat 22nd Mar, 2014 | 6:55pm

Cameras In The Workplace: Are You Being Watched?

CCTV photo by le Korrigan
CCTV photo by le Korrigan
Increasing numbers of workers are being watched by their bosses via CCTV in their place of work, and it's making them feel under-valued and not trusted. Those are the findings of a survey carried…

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Fri 21st Mar, 2014 | 6:03pm

TUC Launches New Guide To Dyslexia In The Workplace

photo by Victor1558
photo by Victor1558
The TUC has today (Friday) published the third edition of its guide to dealing with dyslexia in the workplace.

Several million working age adults have dyslexia - which can cause problems with…

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Fri 21st Mar, 2014 | 10:58am

Five Ways To Become The 'Best Workplace'

photo by LyndaSanchez
photo by LyndaSanchez
New study reveals that the best workplaces embrace trust-driven employee engagement, making for a great place to work and, ultimately a profitable business.

The large-scale employee survey…

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Tue 18th Mar, 2014 | 5:08pm

The unlikely debt capital of Britain

The unlikely debt capital of Britain

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23 Apr 2014 11:09 pm

Forget Silicon Valley, meet Silicon Bali

Firms ditching the US and Europe for tropical paradise

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23 Apr 2014 7:00 pm

Portugal's return to bond market fuels recovery hopes

But success in the markets won't placate protesters

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23 Apr 2014 5:04 pm

Boeing raises 2014 profit forecast

US aerospace giant Boeing raises its profit forecast for 2014 as it announces a "strong" first quarter.

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23 Apr 2014 2:51 pm

FA hit by drop in broadcast money

The Football Association was hit by a 34m drop in broadcasting rights income last season compared with 2011-12.

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23 Apr 2014 1:28 pm

Energy switching numbers 'still low'

Nearly two-thirds of people have never switched energy supplier - a process that could save them 200, says the energy regulator, Ofgem.

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23 Apr 2014 11:43 am

VIDEO: Will robots put us all out of work?

BBC Newsnight's technology editor David Grossman explains what impact a "second machine age" will have on our society and economy.

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23 Apr 2014 10:50 am

Property sales continue to pick up

UK property sales were 19% higher in March than the same month a year ago as buyers continued to return to the market, figures show.

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23 Apr 2014 9:39 am

Flybe in London City Airport deal

Flybe is to offer flights to and from London after signing a five-year deal with London City Airport.

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23 Apr 2014 7:18 am

'Irresponsible' holiday ad banned

A television advert for Center Parcs is banned for "irresponsibly" encouraging parents to take holidays during term time.

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23 Apr 2014 1:24 am

Monster Inc: Nessie advice for firms

Businesses in the Highlands have been offered free advice on how they can cash in on the Loch Ness Monster myth.

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23 Apr 2014 12:43 am

Money on wheels: Banking goes mobile

The old technology bringing your bank branch to you

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22 Apr 2014 11:03 pm

VIDEO: Cable warns firms on 'ridiculous' pay

Business Secretary Vince Cable talks to BBC Business Editor Kamal Ahmed about his warning to FTSE 100 companies on executive pay

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22 Apr 2014 8:35 pm

What's at stake with the TPP?

Key points at stake with the world's biggest free trade deal

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22 Apr 2014 7:07 pm

More bodies quit CBI over referendum

Six more organisations announce they are leaving the CBI business lobby group over its stance in the Scottish independence debate.

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22 Apr 2014 5:54 pm