Hotel Group Introduces ‘Safe Place’ Initiative
As hotels start to gear up for the post-COVID-19 recovery phase, Beachcomber Resorts & Hotels has introduced a ‘Safe Place’ label for its eight properties in Mauritius off the East coast of Africa.
The initiative stems from a partnership with LIBA, a bioanalytical laboratory that already carries out regular unannounced food safety and room hygiene audits, accompanied with sampling and testing, across all Beachcomber hotels. From now on these audits will include certain additional control measures.
The Safe Place accreditation aims to reassure guests of all health, hygiene, safety and environmental requirements in place while meeting changing needs, especially against the backdrop of the COVID-19 health crisis.
Strict safety, hygiene and cleanliness standards will include: health checks for all hotel staff; the presence of an infirmary within the hotel with a nurse or a doctor on call; ongoing training programmes on preventive health measures for all Beachcomber staff; the application of a cleaning and disinfection protocol in line with World Health Organisation (WHO) recommendations, including specific procedures with particular attention to cleaning and disinfection of frequently touched surfaces in rooms coupled with SARS-CoV-2 (COVID-19) PCR tests.
To better reassure guests, Beachcomber Resorts & Hotels is also redefining certain aspects of the guest journey.
Masks are now recommended in situations where social distancing cannot be adequately maintained. The layout of the restaurants’ tables and chairs will be reviewed to promote adequate social distancing and à la carte service will be prioritised over self-service buffets.
Furthermore, guests will be required to take a shower before a spa treatment and a limited number of them will be allowed at any one time in the resorts’ fitness centres, studios and classes.
“Our responsibility as a hotelier is to safeguard the health and well-being of our guests and staff; this is the case now more than ever with the pandemic. This labelling scheme will enable us to welcome our hotel guests and teams in the best of conditions and ensure their health and safety are adequately taken care of,” said Beachcomber Resorts & Hotels’ CEO, Gilbert Espitalier-Noël.
More information here. www.beachcombertours.uk
or call 01483 445621.