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Yorkshire Times
A Voice of the North
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8:00 AM 13th January 2021
travel

Jet2 'Flight & Holiday Suspension' - COMPANY STATEMENT

“Due to the ongoing uncertainty and travel restrictions caused by the Covid-19 pandemic, we have taken the decision to extend the suspension of flights and holidays up to and including 25th March 2021.

“Where customers yet to travel are affected by any programme changes, our approach to providing smooth and speedy refunds has been widely praised, and we will be automatically cancelling affected bookings with a full refund.

"Since the onset of the pandemic, we have always respected that customers should receive their money back if we have not provided their flight or holiday. We know that customers will remember this approach, and the way we have looked after them will play an important part in our long-term strategy to continue to grow successfully and become the UK’s Leading and Best Leisure Travel business.

"For customers due to travel from 26th March onwards, we will provide further updates closer to the time as appropriate.

“We would like to thank our valued customers for their patience and understanding.”