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8:00 AM 11th November 2020
travel

Manchester Airport Slims Down Operations

Manchester Airport is moving all its operations to Terminal One from today in response to the drop in passenger numbers.

All flights to operate from Terminal One
In response to the ban on international travel which now forms part of the Government’s current lockdown measures, Manchester Airport is preparing for a significant decrease in customers over the coming weeks, prompting this ‘until further notice’ latest action by the northern hub.

From today all passengers will depart and arrive from Terminal One and should not use Terminals Two or Three.

Government advice on foreign travel

UK Government guidance states that if you live in England, you cannot travel overseas or within the UK between Thursday 5 November and Wednesday 2 December, unless for work, education or other legally permitted reasons, and you should look to reduce the number of journeys you make. For those planning to travel into England, you should check the current travel corridor list to see whether you need to isolate for 14 days.

The UK Government continues to advise against all but essential foreign travel and ignoring this guidance may invalidate travellers’ insurance policies.

As a result of the lockdown, airport officials expect that a number of airlines will scale back or cancel services during this latest lockdown period. Refunds for cancelled flights are subject to the policy of individual airlines.

Passengers are advised to contact their airline if they have any queries regarding service availability. They are also encouraged to thoroughly read all guidance relating to coronavirus from both the UK government and the authorities in their destination before travelling.

Retail / Food
Due to the Government rules, most of the airport’s retail outlets will also close during the lockdown. Only the following shops will remain open: Terminal One: Pret, Greggs, Boots, Spar (Landside); Pret, Boots, WHSmith (Airside).

Passengers may bring their own food with them, as long as it meets the security requirements around liquids, gels and paste, and are also reminded of the free water fountains available in the terminal, where empty bottles can be filled up.

Parking

Both the Terminal One and Terminal Three Multi-Storey Car Parks remain open.
The Airport’s Drop & Go service is on hold from today and no new bookings will be accepted.

Those people who have a Drop & Go booking on or after today will have it transferred automatically to the Terminal Three Multi Storey car park, which is a short walk from Terminal One, and will be contacted to advise them of this change.

Passengers who have booked parking through the airport directly and who have purchased cancellation protection can cancel their booking free of charge, up to four hours before it is due to start.

Those without cancellation protection, can cancel up to 72 hours before their booking is due to start. In both scenarios, the customer will not be entitled to a refund if their booking is cancelled with less than four hours’ notice or if the start time has already passed, so it is vitally important that they remember to cancel any car park bookings they have made, if they no longer require them.

Customers who have booked directly with MAG and wish to amend their booking can contact the Sales Team (lines are open Mon-Fri 09:00-17:00).
Those who have booked parking through a third party and wish to amend or cancel their booking should contact their booking agent. This includes Ryanair.

Guidance for those picking up / dropping off passengers
In order to best enable social distancing and to avoid crowding, people collecting passengers are asked to wait for them in their cars, rather than coming into the terminal to greet them.
The free drop-off point, next to the JetParks 1 car park, will remain available to use.

UK Government Passenger Locator Form

All passengers arriving at Manchester Airport are required by law to complete a Passenger Locator Form for UK Border Control. Upon arrival, they will need to show either a print-out of the form or have it on their phone. A link to access the Government’s form is here: https://www.gov.uk/provide-journey-contact-details-before-travel-uk

Safety Measures

The airport continues to operate a range of safety measures to keep all passengers and staff safe. Details on all of the measures can be found here: www.manchesterairport.co.uk/coronavirus
The airport also encourages passengers to watch this video before coming to the airport, to ensure they are as prepared as possible:


Karen Smart, Managing Director at Manchester Airport, said:“The coronavirus pandemic poses an unprecedented challenge to our airport and to our wider industry, but we are determined to provide passengers with the best possible service in the circumstances, ensuring both their safety and comfort.

“When it became clear that England would enter a second national lockdown, we moved quickly to put an appropriate plan of action in place, which will safeguard the continued operation of our airport during these uncertain times. This includes closing Terminal Three from today until further notice.”

For more information see www.manchesterairport.co.uk/coronavirus.