With fewer than 70 shopping days until Christmas – or two pay days – you might be tempted by the interest free benefits of ‘buy now, pay later’ deals to help you with spreading the cost of your Christmas shopping. And getting the presents bought early might save you a lot of time and stress as you avoid long queues and rammed car parks.

Our consumer champion and founder of the Lady Janey blog Jane Hawkes, says businesses need to put people before processes as National Customer Service Week highlights the importance of getting customer service right Good customer service should make life easier, not leave customers…

The RSPB provides a guide to feeding birds in the UK, recently updated to offer greater protection for birds. While the guidance focuses mainly on which foods to offer seasonally and why good hygiene is important for all water and food containers, it also suggests when to limit or stop feeding completely.

As Menopause Awareness Month approaches, a small Yorkshire business wants to break the silence around one of the most common and least discussed aspects of women's health. Group Editor Andrew Palmer reports. Nobody plans their day around the nearest toilet. And yet, for a great many women across Yorkshire, that is precisely what happens.

When the Queen set off on the 1953 Commonwealth Tour, tucked among her wardrobe were dresses made not by a Parisian couturier but by a cotton firm from Preston. That Horrockses Fashions could occupy that position — dressing royalty while staying within reach of ordinary women — is the fascinating story now being told at The Harris as its major new exhibition opens its doors this weekend.

The Crime Survey for England and Wales estimates around there were around 4.2 million incidents of fraud in the year ending March 2025, an increase of 31% from the previous year. With increased use of internet banking and apps, as well as AI providing virtually instant information to scammers from around the world, it’s never been more important to be ultra vigilant. And one of the growing ways scammers are trying to defraud people of their money is through pretending to be legitimate customer service departments.

The Harrogate Food and Drink Festival was held in two locations this year, at The Stray, Harrogate, in June, and at Ripley Castle, Harrogate, on the 22nd and 23rd August. I went along to Ripley Castle on Saturday the 22nd to see what it was all about.

Andrew Palmer finds himself looking back across the Leeds skyline towards the Pinnacle tower — once the tallest building in the city, and once the site of his first taste of the view from the top — while getting reacquainted with Thai food that has rather more to offer than its postcode suggests. There is a particular strain of nostalgia that comes from sitting i…

Earlier this year, one of my miniature Mediterranean donkeys, Jasper, sustained an injury, the cause of which was unknown. Despite a couple of visits from the vet, no diagnosis was made, and the only advice I was given was to give him box rest and painkillers. Unhappy with the vet’s advice, I decided to look into the matter further myself.